Effective September 9, 2026

Service Terms

These Service Terms describe the general terms under which Delta Ray Media LLC (“Delta Ray Media,” “we,” “us,” or “our”) provides services. A signed proposal, statement of work, or service agreement may contain additional terms. If there is a conflict, the signed agreement controls for that engagement.

1. Services and scope

Delta Ray Media provides paid advertising management, content creation, video editing, creative production, campaign planning, and reporting as specified in each written client agreement. The exact deliverables, platforms, schedule, revision limits, responsibilities, and fees are established before work begins.

2. Pricing and payment

Pricing is customized by scope. All proposals, invoices, and charges are stated in U.S. dollars (USD). Payment timing and billing frequency appear in the applicable invoice or agreement. Recurring services continue until canceled according to the applicable agreement and the cancellation policy.

3. Advertising spend

Unless a signed agreement expressly states otherwise, clients fund advertising spend directly through their own advertising-platform accounts and payment methods. Advertising spend paid to Meta, Google, or another third-party platform is separate from Delta Ray Media’s service fees. Platform charges, refunds, credits, and billing disputes are subject to the platform’s terms.

4. Client responsibilities

Clients must provide accurate information, timely access to accounts and assets, legally usable materials, and approvals within the agreed time. Delayed access, materials, feedback, approvals, or payment may change delivery dates. Clients remain responsible for the accuracy and legality of claims, offers, licenses, and information they approve for publication.

5. Approvals and revisions

Content and campaigns may require client approval before publication. Included revisions and approval deadlines are defined in the written scope. Requests beyond scope may require additional fees or a revised timeline.

6. Platforms and results

Third-party services may change their rules, availability, costs, delivery, or account decisions without notice. Delta Ray Media does not control third-party platforms and cannot guarantee approvals, uninterrupted access, leads, sales, revenue, rankings, reach, or other specific results.

7. Intellectual property

Ownership and permitted use of completed deliverables are defined in the applicable written agreement. Unless otherwise agreed, clients retain ownership of materials they supply. Delta Ray Media retains ownership of its pre-existing tools, methods, templates, and know-how. No rights transfer until required payments are complete.

8. Confidentiality

Each party agrees to use reasonable care with nonpublic information received for the engagement and to use it only as needed to perform or receive the services, except where disclosure is authorized or legally required.

9. Cancellation and refunds

Recurring clients may cancel before the next scheduled billing date to avoid the next recurring service charge. Refund eligibility is governed by the Refund and Cancellation Policy and any signed agreement.

10. Suspension and termination

We may pause or terminate work for nonpayment, unlawful or deceptive activity, abusive conduct, security concerns, missing required cooperation, or material breach. Amounts owed for work already performed remain due.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages arising from the services. Delta Ray Media’s total liability related to an engagement will not exceed the service fees paid to Delta Ray Media for the specific services giving rise to the claim during the three months preceding the event. This section does not limit liability that cannot legally be limited.

12. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any mandatory consumer rights remain unaffected.

13. Changes and contact

We may update these website terms prospectively by posting a revised effective date. Signed client agreements will not be modified solely by a website update. Questions may be sent to dominic@deltaraymedia.com or (626) 324-3809.